Guides for managed service providers
Short, practical answers to questions MSPs ask about client portals, compliance readiness and reporting. Trigway is pre-launch, so these guides explain the ideas first and mention the product second.
- What is a white-label client portal for MSPs?: A white-label client portal is a login area that carries your MSP's brand and shows clients their compliance, evidence, agreements and reports. Here is what it includes and what to look for.
- How to show Cyber Essentials readiness to clients: Clients understand a readiness score and a short list of what is outstanding. How an MSP can show Cyber Essentials readiness clearly, with evidence, and why readiness is not certification.
- Client portal vs PSA portal: what is the difference?: A PSA portal is built around tickets and invoices. A compliance client portal is built around the client's security and compliance position. How the two differ and why MSPs may want both.
- What should an MSP's monthly security report include?: A monthly client report works when it shows progress, evidence and next steps in plain English. A practical outline for MSPs.